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Topic: In PayPro search of old orders does not work

Advise how to solve the following problem. Clients periodically apply to recover the lost key. It is possible to fasten certainly the code and basis for automatic recovery on a site, but it is a lot of cases when email the address was replaced and it is necessary to search for a key manually all the same. A problem that since recent time in PayPro search on email to the address of old orders ceased to work. For example there are no even orders for 2016. I asked PayPro to correct this problem but how much I understood from their answer, they do not consider it necessary to correct it not to overload their server. To tell the truth all it sounds wildly for me. I at all do not understand, why PayPro underestimate necessity of high-grade operation with basis of orders. Any saving on matches turns out. I do not have desire and possibilities to write own basis with search and limited access for our employee of technical support, to think over safety of its usage when there is a ready panel  at PayPro.

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Re: In PayPro search of old orders does not work

POL> Advise how to solve the following problem. Logger change. POL> clients periodically apply to recover the lost key. It is possible to fasten certainly the code and basis for automatic recovery on a site, but it is a lot of cases when email the address was replaced and it is necessary to search for a key manually all the same. POL> a problem that since recent time in PayPro search on email to the address of old orders ceased to work. For example there are no even orders for 2016. POL> I asked PayPro to correct this problem but how much I understood from their answer, they do not consider it necessary to correct it not to overload their server. POL> to tell the truth all it sounds wildly for me. I at all do not understand, why PayPro underestimate necessity of high-grade operation with basis of orders. Any saving on matches turns out. At them the panel still on ?)))

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Re: In PayPro search of old orders does not work

Hello, maks __, you wrote: __> logger Change. Not the fact that other logger will not have (new) problems and restrictions. __> at them the panel still on ?))) On HTML two years.

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Re: In PayPro search of old orders does not work

Hello, PeterOfLight, you wrote: POL> the Problem that since recent time in PayPro search on email to the address of old orders ceased to work. For example there are no even orders for 2016. Strange. At me even 2011 finds.

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Re: In PayPro search of old orders does not work

Hello, Aniskin, you wrote: A> Hello, PeterOfLight, you wrote: POL>> the Problem that since recent time in PayPro search on email to the address of old orders ceased to work. For example there are no even orders for 2016. A> it is strange. At me even 2011 finds. There any strangeness that some orders are, others are not present and are visible if to export only all orders in CSV a file. In PayPro confirmed a problem, I sent them an example of number of the order which is not. Them answers I will not quote not to break confidentiality of correspondence.

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Re: In PayPro search of old orders does not work

Hello, PeterOfLight, you wrote: And in your mail box there are no copies of registration letters?

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Re: In PayPro search of old orders does not work

Hello, PeterOfLight, you wrote: POL> I asked PayPro to correct this problem but how much I understood from their answer, they do not consider it necessary to correct it not to overload their server. A tin.

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Re: In PayPro search of old orders does not work

Hello, Qt-Coder, you wrote: QC> Hello, PeterOfLight, you wrote: QC> And in your mail box there are no copies of registration letters? Certainly is. But I wrote above that the employee of technical support works for us with requests about the lost keys. Probably it is wrong to give it the full access to all basis of orders. To write the program for search of keys there is no desire.

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Re: In PayPro search of old orders does not work

I like to work with PayPro. It is much enclosed forces in integration with their system. To change them it would not be desirable yet. I hope that the common sense wins also they recover high-grade search, at least for old clients.

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Re: In PayPro search of old orders does not work

Hello, PeterOfLight, you wrote: POL> Certainly is. But I wrote above that the employee of technical support works for us with requests about the lost keys. Probably it is wrong to give it the full access to all basis of orders. To write the program for search of keys there is no desire. 1. For simplification of technical support at those employees. Supports should be: - access through the Web (or the intranet) under the password to basis of warrants that on questions about warrants and update to answer. The form should be able to search on a title of the company, a name, an e-mail and date. It is possible to restrict number of produced records on request ten or five + broad gulls (for paranoiacs). - access under the password access to on-line  keys, naturally  should save broad gulls. 2. In an ideal it is necessary to make directly on a site the recovery form  keys. Entered email if such is in a DB we send on it keys. 3. The list of clients is value. Therefore it is necessary to preempt regularly and  keys from loggers - I preempt every year keys just in case. - keys in Eksele it is possible to straighten (at different loggers a different format and it also changes sometimes), and  in MySQL the table, the most simple. It is a basis and for basis of warrants for . and for the form of recovery of the forgotten keys. - in an ideal to fasten php for automatic addition of basis of warrants. Not all carried out.

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Re: In PayPro search of old orders does not work

Hello, PeterOfLight, you wrote: POL> I like to work with PayPro. It is much enclosed forces in integration with their system. To change them it would not be desirable yet. I hope that the common sense wins also they recover high-grade search, at least for old clients. By the way, before sent  in numbers 14-15, and today 19th, and something else did not come anything. They changed periods?

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Re: In PayPro search of old orders does not work

Hello, PeterOfLight, you wrote: POL> the Problem that since recent time in PayPro search on email to the address of old orders ceased to work. For example there are no even orders for 2016. I had similar problems with search, now like searches, a problem in other, for old (before platform change) orders cannot be sent ' confirmation email ', they simply are not present, and if it is bandit l sit also hands keys for each product copy. For the sake of justice, at a spring the same.

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Re: In PayPro search of old orders does not work

Just received the new answer from PayPro. Promised to correct search.

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Re: In PayPro search of old orders does not work

Hello, Amon_RA, you wrote: A_R> By the way, before sent  in numbers 14-15, and today 19th, and something else did not come anything. They changed periods? To me transfer comes 1-2 numbers. If holidays send that hardly earlier. Therefore transfer came in the end of December of number of 29th. At colleagues too came in the beginning of January. Whether check up changed your bank suddenly the correspondent account.

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Re: In PayPro search of old orders does not work

Hello, Amon_RA, you wrote: A_R> By the way, before sent  in numbers 14-15, and today 19th, and something else did not come anything. They changed periods? Came to the day as usual. Check bank - most likely somewhere .